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CANCELLATION & REFUND

We understand that life can be unpredictable, and we are committed to providing flexibility while also respecting our time and resources. This policy outlines the terms regarding refunds and cancellations for all services, including spiritual coaching, energy healing sessions, and hypnotherapy.  Event Strategy and other services may require a separate service agreement where a contract supersedes.

 

This Cancellation & Refund Policy ("Policy") applies to JenergyJenn ("Company") and governs data collection and usage. For the purposes of this Cancellation & Refund Policy, unless otherwise noted, all references to the Company include JenergyJenn; jenergyjenn.com and associated linking websites to include elrevare.com, synchronizemyspace.com, synchronizemylife.com, synchronizemyhome.com, synchronizemybusiness.com, synchronizemyevent.com, synchronizemyspace.com, synchronizemypet.com, findsynchronicity.com, qhhtnow.com, gracecircles.com, jenniferjoberman.com and raisingvibrationevents.com, emhospitality and any other corresponding website along with any others that may apply. The Company's website is an Information & Booking site. By using the Company website, you consent to the data practices described in this statement.

 

1. Introduction

At JenergyJenn, we understand that life can be unpredictable, and we are committed to providing flexibility while also respecting our time and resources. This policy outlines the terms regarding refunds and cancellations for all services, including spiritual coaching, energy healing sessions, hypnotherapy and any other session that offers a flat rate.

 

2. Session Booking and Payments

  • Payment Requirements: All services require a 100% deposit at the time of booking. Payment confirms your appointment and holds your spot in my schedule, unless otherwise listed.

  • Accepted Payment Methods: We accept payments via credit card, PayPal, Venmo and other secure online payment methods.

 

3. Cancellation Policy

All reservations are final, refunds are not honored.  We request that you provide at least 7-day notice if you need to reschedule your session.

  • Rescheduling with 7-Days’ Notice: If you reschedule your session at least 7-Days in advance, you may reschedule the session with in 30-days at no additional cost.

  • Cancellation with Less than 7-Days Notice: If you cancel within 7-Days of your scheduled session, your payment will be forfeited. JenergyJenn reserves the right to charge your credit card on file fore the remaining balance.  

  • No-Shows: If you miss your appointment without prior notice, the full session fee will be charged. JenergyJenn reserves the right to charge your credit card on file fore the remaining balance.  No refunds will be issued for missed sessions.

 

4. Refund Policy

All sessions are personalized and require preparation. Therefore, our refund policy is as follows:​

  • Non-Refundable Situations:

    • No refunds are provided for no-shows.

    • No refunds are provided after a service has been completed, as the nature of the service involves energetic and time-based commitment.
       

5. Rescheduling Policy

You are welcome to reschedule your session at any time, as long as the request is made at least 7-Days before your scheduled appointment.

  • Rescheduling with 7-Days Notice: Rescheduling requests made at least 7-Days in advance will be accommodated with no additional charge.

  • Rescheduling with Less than 7-Days Notice: If you reschedule within 7-Days of your appointment, your deposit will be forfeited.  JenergyJenn reserves the right to charge your credit card on file fore the remaining balance.  

 

6. Emergency Situations

I understand that emergencies happen. If you need to cancel or reschedule due to an emergency (e.g., illness, family emergency), please contact me as soon as possible. I will work with you to find a suitable resolution, which may include waiving fees on a case-by-case basis.

 

7. Refunds for Packages and Programs

For multi-session packages, coaching programs, or long-term commitments:

  • Services & Products are non-refundable.​

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8. Contact for Cancellations and Refunds

If you need to cancel or request a refund, please contact me directly at:

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9. Changes to this Policy

We reserve the right to modify this Refund and Cancellation Policy at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our services constitutes your acceptance of any modifications to this policy.

 

Email Communications

From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

 

If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by Clicking Unsubscribe or emailing pathways@jenergyjenn.com

 

Changes to This Statement

The Company reserves the right to change this Policy from time to time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our JenergyJenn, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.

 

Contact Information

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact the Company at:

 

JenergyJenn

Email Address:

pathways@jenergyjenn.com

 

Phone Number:

949-264-2628

 

Effective as of October 1, 2025

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